We’ve been the home care provider of choice to families for over three years. Our carers go the extra mile for our customers and get to see first-hand the peace of mind that their ongoing support provides.
We only select the very best individuals to lead our care service. Our management and nursing teams have extensive experience in the care sector, from providing one-to-one care to working with charities and the NHS. Regularly working with clinical commissioning groups (CCGs) and continuing healthcare (CHC) teams, we are also adept at arranging packages of NHS-funded home care.
All of our carers complete a rigorous training programme including manual handling, first aid, condition-led care, medication, equality & diversity, personal care and safeguarding. As well as completing regular refresher training, we invest in our carers and encourage them to enhance their theoretical and practical skills in areas that are of particular interest to them.
Allowing someone you don’t know to enter your home can be a daunting experience, particularly if they’re supporting you with things that you’re no longer able to do yourself. That’s why we have put stringent guidelines in place that must be adhered to by all of our carers to give you the reassurance that we are consistently providing a safe, effective and responsive service. These include a Disclosure Barring Service (DBS) screening and thorough background checks.
Once our carers have completed the detailed training programme delivered by our in-house instructors, they will work closely with their care manager to ensure they have everything they need in order to deliver the exceptional service expected from Xtra Healthcare.