We go the Xtra mile with Care in Your Own Home
We go the Xtra mile with Supported Living
We go the Xtra mile with Complex Care
We go the Xtra mile with Personal Care
Thousands of families are choosing a live in care service or 24 hour care at home as an alternative to care homes.
Xtra Healthcare provide trusted and surprisingly affordable 24 hour care packages
Xtra Healthcare are a CQC registered home care provider, covering England. Every part of
About Us
We’ve been the home care provider of choice to families for over three years. Our carers go the extra mile for our customers and get to see first-hand the peace of mind that their ongoing support provides.
We only select the very best individuals to lead our care service. Our management and nursing teams have extensive experience in the care sector, from providing one-to-one care to working with charities and the NHS. Regularly working with clinical commissioning groups (CCGs) and continuing healthcare (CHC) teams, we are also adept at arranging packages of NHS-funded home care.
All of our carers complete a rigorous training programme including manual handling, first aid, condition-led care, medication, equality & diversity, personal care and safeguarding. As well as completing regular refresher training, we invest in our carers and encourage them to enhance their theoretical and practical skills in areas that are of particular interest to them.
Allowing someone you don’t know to enter your home can be a daunting experience, particularly if they’re supporting you with things that you’re no longer able to do yourself. That’s why we have put stringent guidelines in place that must be adhered to by all of our carers to give you the reassurance that we are consistently providing a safe, effective and responsive service. These include a Disclosure Barring Service (DBS) screening and thorough background checks.
Once our carers have completed the detailed training programme delivered by our in-house instructors, they will work closely with their care manager to ensure they have everything they need in order to deliver the exceptional service expected from Xtra Healthcare.
All Our carers are :
• Qualified in care and passionate about helping others
• Individually selected through our internal recruitment process
• Experienced in social care and health sector
• Friendly and well spoken
• Recruited locally with the right to work in the UK
• CRB/DBS checked
Our Services
We provide a reliable and friendly care and support service to adults in their own home. Our service is open to frail, elderly and vulnerable adults, people with dementia, mental health conditions, physical disabilities, sensory impairment, illness, or learning difficulties. Our key services include:
Complex Care – select Domicillary Care – select Supported Living – select Palliative Care – select
Complex Care
At Xtra Healthcare, we provide complex care in the home across the UK to support adults and children with conditions including:
- traumatic brain injury and acquired brain injury
- spinal cord injury
- cerebral palsy
- bronchopulmonary dysplasia
- autistic spectrum disorders
- respiratory conditions including invasive and non-invasive ventilation
- tracheostomy care
- neurological conditions, including muscular dystrophy and multiple sclerosis
- the unique care needs arising from their disability or condition
Our complex care services are tailored to the client’s specific needs, wishes and lifestyle choices. In developing care packages, we explore with the client, their family and commissioners issues including:
- fitting our care around established daily routines and lifestyles
- how much complex care is required, for example, a few hours a day or full-time live-in care
- ensuring the client feels respected, cared for and independent.
By combining this information with a full clinical assessment of client needs and risk assessments, we are able to create a complete picture of the client that enables us to select appropriately trained, qualified and experienced staff to deliver a holistic care package designed to support maximum independence and quality of life.
Our trained, qualified and experienced carers are supervised by a specialist nurse with a critical care background, who will liaise with the client, their family and other stakeholders – such as a GP, the local primary care trust or hospital – to ensure that all the necessary elements, from equipment to a hospital discharge plan, are in place before the package commences.
Domicillary Care
What does domiciliary care mean?
Quite simply, when a carer or personal assistant offers visiting support at home. Different to live-in care where you receive ongoing support, this type of care is for those who prefer support at set regular times each week. This could be as little as a weekly housekeeping visit through to several visits a day to help with personal care, getting around the home or preparing meals, for example.
It even covers overnight support if you need some extra assistance with nightly toilet trips or taking medication. You can arrange what is called a ‘sitting service’ for the whole of the night so if there is ever a problem, someone is on hand to help.
Who is domiciliary care for?
Those who wish to stay within their own homes may be very interested in the idea of regular visits from a qualified carer. It may be that they need a little extra support after having an operation or have a long-term condition such as dementia, Parkinson’s or multiple sclerosis.
Domiciliary care, in short, is for anyone who wants to remain independent within the comfort of their own home rather than move into residential care, but may need some extra help in order for that to happen.
As a regulated care provider with years of experience of supporting people in their own homes, our carers can help in all kinds of ways, with their priority being the comfort and wellbeing of the person in their care.
Supported Living
We’re one of the UK’s most experienced providers of residential care for adults with learning disabilities, mental health needs and associated complex needs. With over 4 years services nationwide, we’ve been a trusted partner to local authorities and Clinical Commissioning Groups since. Our services are designed to help our service users enjoy a happy, fulfilling life and achieve as much social inclusion and as much independence as possible.
We provide person-centred specialist residential accommodation for adults with Learning Disabilities and Mental Illness and associated challenging behaviours.
Our living environments closely resemble typical family homes. Each service has a small number of beds, enabling us to provide generous space and high quality. Our services are often used as a bridge between a hospital and community setting and, with highly skilled and committed support staff, we are able to provide a full care pathway to independence for many of our services users. We also provide specialist residential based therapy and care for individuals with Personality Disorders along with enhanced supported living services
Palliative Care
The palliative care they deserve
If someone you love is suffering from a terminal illness and requires specialist palliative care, cancer care or dementia care, the last thing you want to consider is moving them out of comfortable surroundings. With Xtra Heathcare, we get the expert care they need in the place they feel happiest and most comfortable. Their own home
A palliative carer you trust
Having confidence in the character and ability of your palliative carer is crucial. We go to great lengths to individually match the very best care professionals with your loved one. Always undertaking a full vetting process to guarantee their safety and security.
Compassionate palliative care
Arranging care is the last thing you want to be doing while enjoying the limited time you have with a loved one. Our compassionate team of care experts are here to take the stress out of the process. Simply tell us your needs, we’ll work with your family to put the perfect plan in place.
Expert guidance on live-in care, every step of the way
The care system is complex. Navigating it can often feel like one hurdle after the next. Our care advisors can explain everything – from power of attorney to finding the right funding for your family. You’ll have one dedicated point of contact throughout your journey with us.
Palliative care can be arranged within 48 hours
A live-in ‘end of life’ carer is ideal for urgent needs. From the moment you call, we’re able to get a carer to your loved one’s door within 48 hours. Suitable for hospital discharge or sudden diagnosis. When the worst news comes, we bring the peace of mind and reassurance your family needs.
Your family keeps its beating heart
With end of life care, there’s less disruption for everyone. Your loved one stays in the home they love. The whole family keeps its hub for family gatherings, to ensure those treasured memories continue.
Getting Started
If you are an individual, a family member, friend, or a medical or social care practitioner who is interested in any of the services we can offer please Get In Touch to discuss your requirements.
We can arrange a visit to your home or accommodation where we will provide a no-fee and no-obligation assessment of your needs. We will explain our available services and develop a personalised care plan which will be overseen by our CQC Registered Manager.
Work with Us
If you have a passion for helping others, are looking for flexible working hours, and have a desire to succeed in a dynamic and rewarding environment, then we want to hear from you.
We offer competitive rates, flexible or fixed hours of work and the opportunity to gain vocational on-the-job qualifications. You must have at least 1 years experience in a care setting, and a friendly and outgoing personality. All new staff are subject to DBS checks and satisfactory references.
If you are interested in finding out more about the opportunities available, in the first instance please call us on 01536 233157 or email us at info@xtrahealthcare.co.uk and tell us a bit about yourself.